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Discover, Share and Buy products not available in the Philippines at Galleon.ph! or
Register nowWe are Sterling Galleon Corporation, an e-Commerce website that aims to take online shopping to new heights in the Philippines. Our website showcases products that are NOT available in the Philippines to give you, our Filipino shoppers, a refreshingly exciting experience!
Social shopping redefined! Discover, Share, and Buy
Providing you the ability to discover, share, and buy new products that are NOT in the Philippines is what sets us apart. All products are sourced directly from US suppliers and shipped to your doorstep. With Galleon.ph you can:
You may simply search for products using our search bar and you will be surprised that we are able to present items you are looking for 90% of the time.
For products that don't show up on the website, you may send us the link of the item that we don't have on-hand and where it can be bought from (as long as it can be shipped to the USA).
The name Galleon.ph was adopted from Spanish trading ships called Manila Galleons, which came to the Philippines once or twice a year to bring back commodities during the 16th Century. Back in those days, the Filipinos traded their own produce for goods that were not available in the country. We have adopted this simple, yet innovative idea.
Galleon.ph is the brainchild of two young entrepreneurs who dreamt of creating a never before seen or heard of an e-commerce website in the Philippines. Galleon.ph was created to give the same kind of excitement that the Filipinos had when they first laid eyes on the Manila Galleons.
Our team at Galleon.ph believes that it is more important to ask "Why are we here?" rather than "What are we here for?" To answer that, we are here because we strive to set new standards for how online shopping in the Philippines should be. We aim to give our Users the delight in discovering new and innovative products such as never--seen--before-- gadgets, apparels, electronics, kid‘s toys, and so much more! We take pride in making our customers satisfied and happy with every purchase they make.
Refer to About Us page for further details.
Yes, the details or name of the item is not included in the packaging or waybill of our courier except for orders processed through our Lazada and Shopee stores.
On the Galleon product page, click the blue Facebook Share icon.
A message box will appear asking you to login to your Facebook account.
Once logged in, you are ready to share the item on your timeline.
Sterling Galleon Corporation (owner of Galleon.ph) is a registered company with the Securities and Exchange Commission (SEC) and Bureau of Internal Revenue (BIR). You may view our business documents as Proof of Company Legitimacy and Registration.
Galleon.ph has been operating for close to a decade. We are part of the Sterling Paper Group of Companies including Sterling notebook, Expressions and Doña Maria
We guarantee the best service from inquiry to delivery, as we are constantly improving our service. We have gained loyal customers because of our outstanding service.
You can read what people say about us here:
You may also search our website on Google to read more about us. Feel free to drop by our office anytime during office hours.
Although our tag line states that you will be able to find and buy products that can't be found locally, it does not mean that all items on Galleon.ph are not available in the Philippines.
We have started to discuss partnership opportunities with local distributors to provide items at a cheaper price with faster delivery.
If you are a distributor, kindly complete the Galleon Seller Program form
We don't have a store in the Philippines yet.
You can however visit our office located at 2302 Sterling Place Pasong Tamo Extension, Magallanes, Makati City 1231, Metro Manila
Definitely. We would love to meet you.
Although, please be advised that you won't see products in our office, but you may pay for your orders or pick-up items that you've ordered in our office.
Location: 2302 Sterling Place Pasong Tamo Extension, Magallanes, Makati City 1231, Metro Manila
Pick up time : Mondays to Saturdays, 9AM - 4PM
Note: Orders must be paid in full (cleared balance) before pickup. Item will not be released otherwise.
Monday to Saturday - 8am - 5pm only.
You may pickup up your items during 9am - 4pm(Except Sunday)
Once the item is ready for pickup, we will send another email so you can settle your payment via Bank Deposit or online transfer. You may deposit or transfer your payment to:
Bank : Banco De Oro
Bank Account name : STERLING GALLEON CORPORATION
Bank Account number : 001458019167 (PESO ACCOUNT)
Bank Branch : Pasong Tamo Ext.
Or you may also pay using our other payment methods like PayPal and Dragonpay.
Once payment is made, pls. send your deposit slip or proof of payment at [email protected] so we can verify your payment. You will receive another email or call from us when your item is ready for pick up.
For regular and special holidays, please check our Facebook page for announcements
You can add or follow us through the following:
Email Newsletter: newsletter
FB: Galleon.ph Shopping Online
Instagram: instagram.com/galleonph
Tiktok: galleon.ph
Yes we do! Sterling Galleon Corp. is always on the lookout for crew members. You may find available job and internship opportunities here : Jobs at Galleon
Just send us your resume at [email protected] with the subject "Applicant" and we'll see if you are the right fit for our crew
Refer to How to buy page for further details.
Yes, we do have selected items in our Office. You may check the links for the on-hand items available in our inventory:
Website Inventory itemsYes it is possible to change item/s as long as it has not been processed or purchased from our USA supplier.
Please contact us immediately to check the status of your order and if still possible to change.
For those that have a price, we can process your order to be on the seller's wait list. Once available, it would automatically be shipped. Depending on the seller, we may be able to provide and estimated date of arrival of your item .
Payment must be fully paid or at least 50% down payment if order is more than ₱3,000. Cash on Delivery and Cash upon Pickup will not allowed for pre-orders.
All our items are available but not on hand at all times. Items will be sourced from the USA and will be bought upon payment confirmation which is why delivery time takes 10-15 business days for Metro Manila and an additional 3 business days for Provincial areas. See our delivery schedule:
Delivery ScheduleWe source products from multiple suppliers in the U.S.A.
You may also inform us if you have any preferred source you want us to order it from.
We can buy and deliver products from any USA website. Just send us the link where we can buy your item
Click this link to view USA stores: USA Stores
All our products on Galleon.ph are brand new and original.
Yes, you can.
Try to find your item in any online retail/e-commerce website in the USA and we will make the purchase for you. Try searching on Google or Google Shopping (make sure to change country setting to USA). We will also do our best to help find the item for you.
Once found, send us the link of the item you would like to buy complete with following details and we will send a price breakdown for that item in Php inclusive of item price, service charge, customs fees, and delivery cost.
Once you send the requested information, we will forward all details to our sourcing team to be priced within 2 business days
Since the purchase will be made outside Galleon.ph, our quotation would be slightly higher than usual due to the expected complications of buying the item
There are certain items that are prohibited from entering the country, according to the Philippine Law. Galleon.ph WILL NOT process any orders containing these items. It is important for the consumers to keep this mind in order to avoid inconvenience.
Refer to Restricted Items page for further details.
Yes you can
Just add ₱100 and we will wrap your gift with our our branded gift wrapping paper and add your dedication! The option will be available in the checkout page.
The Gift Wrapping option will be available on the cart page after you click Buy Now!
The computation for the item price or SRP is system generated. It is based on the product weight, dimension, customs fees, duties and taxes as well as our service fees.
Yes, the Philippines has an exemption on customs fees for imported goods worth ₱10,000 and below. Galleon.ph already incorporates this into the pricing of all items.
You can try shipping items on your own, however, the problems usually are:
If you choose Galleon.ph, you can rest easy knowing that your item/s will be safe and that payment will be final with no surprise fees or charges. You will be sent email progress updates of your order.
On top of that, we offer a 3-day return policy for incorrect, damaged, incomplete items.
We compute both international and local shipping fee of items individually to make our operations efficient. There would be times that your items may not be sent together. Waiting for it might cause delay, or worse, get lost.
The cost of shipping is based on the dimensions and weight of each individual item. We try our best to lower shipping cost down as much as possible.
For items without a price, click on Get Price button
A pop out window will show. Click on Request Price. From here you have 3 options
Items will be priced and emailed to you within 24 business hours.
The price will be emailed to your Facebook registered email or the email you entered within 24 business hours.
If you didn't enter your email, simply bookmark the product page and come back to see if the price has been updated.
Buy Now! - The product exists in our database and can be immediately purchased without having to go through approval from our sourcing team
Get Price - This indicates that this product has not been priced yet in our system due to lacking information. Clicking this will prompt a request to price this item. Refer to How to Request Price article to know the steps
The price on Galleon.ph automatically adjusts as price of supplier/s and current exchange rate from USD to Php change.
Also note that price may change at any time. Under no circumstances can we lock a price.
Products can be Rejected for any of the following reasons:
We can also help finding the same item from another supplier or an alternative item.
The price on Galleon.ph automatically adjusts as price of supplier/s and current exchange rate from USD to Php change
There are instances that price on the email and website does not match due to timing gaps. For the correct pricing, please refer to the website.
Also note that price may change at any time. Under no circumstances can we lock a price.
Here are some explanations regarding the price:
To help with lowering the price, you may avail of one of the following discounts:
You may also monitor the price reduction of the item that you want by clicking the Price Tracker link on the product page just below the item price
For items available locally or on hand, shipping will take 2-3 business days if you are within Metro Manila and 3-5 business days if you are outside Metro Manila.
Galleon.ph is able to ship large and heavy items via Sea.
Maximum weight we can ship via AIR is 100 lbs. (Dimension is 100x100x100)
There are some items that we cannot ship such as vehicles and large equipment.
You can always reach us to find out if it would be possible to ship your item/s
Galleon.ph currently serves the Philippines and thus can only ship to Philippines
We are in the process setting up more offices across Asia
We don’t do meet-ups as of the moment, however you can visit our office below:
2302 Sterling Place Pasong Tamo Extension, Magallanes, Makati City 1231, Metro Manila
Standard delivery time will start once your order is purchased or processed, via AIR FREIGHT is 10-15 business days, while via SEA FREIGHT is 90 business days for orders to be delivered within Metro Manila (weekends and holidays are not included). For provincial orders, there will be additional 3 business days. Some items may have additional processing days depending on the supplier. In such a case, you will be informed and must confirm prior to order processing.
Provincial deliveries take an additional 3 business days and will incur additional shipping fees (usually minimal for small items)
For items with longer shipping times, we would first confirm with you will consider the additional business days.
Due to the holiday season, please anticipate an additional 5 business days on the delivery of your order. Rest assured that we will do our best to have your order arrive on time.
Refer to Delivery Schedule page for further details.
We don't have a system as of now to track your order personally. You will only be notified of any changes in your order via email or your can contact us via email, SMS, and calls.
Update on CUP
Yes, we do allow items delivered to your preferred LBC branch pick-up.
This option will be shown on the checkout page as you place your order. On step 2, Shipping Information, select Pickup at LBC Branch and fill out the required fields
Package must be retrieved within 5 days upon arrival on LBC branch. If you failed to pick-up the item, it will be returned to our office and you need to PAY another shipping fee before we ship it back.
Almost all items on Galleon.ph are currently sourced from the USA. International shipping is the shipping cost from USA to Philippines inclusive of duties, taxes and custom fees.
Items that are sourced locally or on hand will be easily recognized with this button / icon via Local
You can also view all local items offered on Galleon.ph. You can also check on sale Clearance items.
Yes, we also accept payment using Instapay and Pesonet payments. Pls. see below the list of the participating banks:
For orders worth ₱3,000 and above, we normally offer a 50% down payment before we can process order while the remaining 50% full payment has to be paid BEFORE delivery or UPON pickup.
Cash on Delivery (COD) is allowed on orders that does not exceed ₱10,000 for NCR and ₱5,000 for provincial address
We can, however, allow 50% down payment for orders more than ₱3,000 and the 50% full payment be collected as COD. Please note that we will add an additional 3% for the transaction fee on the 50% full payment.
If paying by credit card, you may apply for installment options directly to the bank.BPI payment is now under Dragonpay Channel. Alternately, you can use Instapay or PESONet service on BPI and send to our BDO account.
These 2 options are available on the last step of checkout, Payment Method.
Select radio button Pay with DRAGONPAY or Pay with InstaPay and PESONet participating banks
You will be banned for Cash on Delivery (COD) / Cash upon Pickup (CUP) service if you had a previous order that you canceled or refused to receive your order.
You may still continue with your new order by using our other modes of payment:
Yes, Cash on Delivery (COD) is allowed on orders that does not exceed ₱10,000 for NCR and ₱5,000 for provincial address.
This option will be shown on the checkout page as you place your order. On step 2, Shipping Information, select either Ship to Billing AddressorInput Shipping Address.
On step 3, Payment Method. Select Pay Cash on Delivery.
Once order is placed, confirm your COD order by replying to the order confirmation email.
COD is not allowed for Sea shipping.
We accept different types of payment:
Refer to Modes of Payments page for further details.
For BDO deposits, please be reminded that we are implementing one deposit slip per transaction policy. After each successful deposit, you have 2 options: Email the deposit slip at [email protected] or send it on our social media account.
For Dragonpay (Other Banks, Pawn shops, Malls, LBC, ECpay, etc), Credit/Debit card and Paypal, you do not need to do anything. It would be however appreciated if you can send or forward your proof of payment to [email protected].
Once payment has been confirmed, you will receive an email update on your Order that we have acknowledged your payment and will inform you of the next steps.
No you don't.
Think of Paypal as a credit card terminal only online. You just need to swipe or in this case enter your card details into the secure Paypal payment page.
If you have a Paypal account you can use your Paypal balance / credits to pay.
Share or Rate Galleon Discount
Get 2% discount by discount when you share our website www.Galleon.ph or a product page you like on your Facebook wall. Send us the share screenshot via email [email protected] or in our Facebook page www.facebook.com/Galleon.ph chat.
Return Customer Discount
If you have a previous order on Galleon, you may get up to 5% discount. Message us to learn more.
Yes, we do.
Sterling Galleon Corporation, is a service company. We can only issue a Billing Statement for the total amount paid AND an Official Receipt representing the service fee which comprises of 30% of the total amount.
An Acknowledgement Receipt comprised of the 70% of the total amount will also be provided.
Official Receipt will only be provided only upon FULL payment and complete delivery/pickup of items.
Product warranties can be claimed within regions indicated in the warranty. Products with International Warranty may be claimed in the Philippines if indicated in the scope of the warranty.
Product warranty may not be valid for the following:
Refer to Warranty page for further details.
All products sold on Galleon.ph are sourced from suppliers based in the USA and thus buyers should take into consideration the logistics process including the costs and delivery time of products to the Philippines. This is likewise applicable for the returned products that are to be shipped back to the suppliers or manufacturers in the USA.
For orders with products that are unavailable (out of stock) or with additional shipping days, customer will have to confirm if he/she is willing to wait for the item to become available or confirm if extended delivery date is acceptable.. If not we will cancel the order and issue a 100% refund.
For miscalculated shipping costs, our Customer Care will contact you via phone call or email to check if customer would be willing to pay an additional amount for shipping. In case the customer refuses, the order will be canceled and we will process the full refund.
Regular and Custom Orders MAY be canceled in case a mistake is made in placing placing the order. If an item is not yet processed (ordered by our purchasing department, a Php 500 or 5% of Item Price (whichever is higher) will be charged as cancellation fee.
| Reason | Time Line | Return Procedures |
|---|---|---|
| Damage due to transit | Item should be shipped back to Galleon within seven (7) calendar days upon receipt of the item. | Send us an email at [email protected] . Include videos of item/s showing item damage/defect. |
| Product is malfunctioning or is defective when it arrives | Item should be shipped back to Galleon within seven (7) calendar days upon receipt of the item. | Send us an email at [email protected]. Include videos of item/s showing item damage/defect. |
| Wrong or incomplete item | Item should be shipped back to Galleon within seven (7) calendar days upon receipt of the item. | Send us an email at [email protected]. State the missing parts and include a screenshot of these for reference. |
| Not genuine or authentic | Item should be shipped back to Galleon within seven (7) calendar days upon receipt of the item. | Send us an email at [email protected]. Include photos of item/s and give proof of your claim of the item not being authentic. |
Please be reminded that the outlined terms should be followed strictly to avoid inconvenience. All products eligible for returns must be re-packed in its ORIGINAL, UNDAMAGED packaging together with complete accessories or, with any certificates (warranty, certificate of authenticity) or manuals. Loss or damage incurred during return shipment shall be the responsibility of the customers. Galleon.ph shall not be held liable for any claims as a result of these circumstances. Items should be shipped back to:
We DO NOT allow returns or refunds for the following conditions:
For Non-Galleon items(items that have been purchased from other websites), a warranty may vary depending on the seller. We will try to negotiate with the seller to extend the warranty.
Refund amounts are payable for the following valid and verified conditions:
Please note that all returned items will be assessed by our quality team before considering it as a valid refund.When deemed necessary, the company RESERVES THE RIGHT to reject any return or exchange.
For payments made via credit card, a refund will automatically be reversed and credited back into the credit card. This should reflect on the customer’s billing statement. Payments made over-the-counter will be deposited in the customer’s preferred bank.
Refund through LBC or Cebuana Lhuillier will require additional transaction fees. If you don't want to pay the transaction fee, send us an email at [email protected] with your bank details where we can deposit the refund.
If the refund is verified and approved, only then that the customer can order for a replacement or exchange for the item that is bought. No refunds will be issued for exchange. Galleon.ph will shoulder product cost, shipping cost and duties for exchange or replacement items.
Refer to Cancellations, Returns, and Refunds page for further details.
In the event that the product has international warranty, you can directly contact the supplier’s local service center for replacement/repair.
If the supplier does not provide international warranty, Galleon.ph will be able to ship the item back to the U.S.A. supplier and request for a replacement. Shipping charges will be shouldered by the customer. We will however help and assist the replacement or possible refund.
If the product reaches you in a defective state, you can request for a return or replacement of the product within 7 DAYS from when you received the item.
Within seven (7) calendar days of the date of purchase, a request for a return items purchased should be made.
Refer to Cancellations, Returns, and Refunds page for further details.
You may contact us so we can check or ask the supplier of the voltage of the item. If you need the item in 110V, we can also help you find the item in 110V.
A Quick Guide to Power Specifications of Products in Galleon.ph.
This quick guide explains the importance of knowing the different voltage of various electronic products for sale in Galleon.ph. Generally, the electrical output in the US is 110V/60Hertz while in the Philippines, it is 220V/50Hertz. This means that products manufactured in the US does not match the voltage requirements here in the country and thus require the consumers to take extra measures.
Plugging a product to an incorrect voltage can seriously damage it (i.e. burn). While step-down transformer can be used to reduce the rate of electrical voltage, we cannot guarantee that the product will run efficiently. IT IS THE CUSTOMER’S SOLE RESPONSIBILITY TO UNDERSTAND THE VOLTAGE RATING OF EACH PRODUCT BY VISITING THE MANUFACTURER’S WEBSITE. Galleon.ph will not take responsibility for any damages that may arise due to the aforementioned circumstances.
However, there are certain products that have dual voltage capacity. Check the manufacturer’s manual for instructions on how to set a device to a specific electrical voltage. Products that have 110V-240V 60Hz/50Hz power ratings can be plugged directly to the supply, as it is built to work within specific voltage/cycles.
Knowing this difference not only saves the device but can inevitably reduce the risk of accidents that may occur due to electric shock.
Refer to Electrical Guide page for further details.
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